Archive for the ‘Author Audience’ Category

Social Media for Authors Test

Friday, October 1st, 2010

Do I have to? You’ve written and perhaps published your book. You’ve discovered how much time it takes to make even a traditional sales kit look professional. You fought for some local publicity. Now you are asking, do I really have to get into the social media thing, too? I am supposed to tell you “yes.” But the honest answer is “maybe.”

To find out if you should commit your precious time to building your social media presence—or if it is more likely to be a frustrating waste of time you could better use elsewhere—take my patented Author’s Cut-and-Run from Social Media Test. Answer yes or no:

  1. Do you have a Facebook account that you use to communicate with your audience (not just your high school clique)?
  2. Does your book distill your detailed expertise in your career field?
  3. Is your book controversial, shocking, groundbreaking, or funny?
  4. You watch a funny YouTube video. Can you forward the link to a friend in less than thirty seconds?
  5. Have you published a blog consistently for six months or more?
  6. Do you know how to use Twitter #hashtags?
  7. Would you rather send a witty email than chat on the phone?
  8. Do you regularly scan more than three blogs related to your book topic?
  9. Do you have someone dedicated to helping you who would answer “yes” to most of these questions?
  10. Would your book’s audience answer “yes” to most of these questions?

Results:

  • If you answered “yes” to 7–10 of these questions, you are already in the choir and should update your apps, renew your SEM strategies, and take it to the bank.
  • If you answered “yes” to 4–6 of these questions, it is time to take the following steps: 1)  objectively analyze whether or not the subject matter of your book lends itself to social media activity, and 2) honestly assess whether you’ve got the time and discipline needed to translate online traffic into real fans and sales.
  • If you hesitantly answered “yes” to a few of these questions, keep up your blog if you have one, install a “Share This” button on your website, and call it a day. Focus instead on quality “set it and forget it” content.

[If you didn't answer "Yes" to any of these questions, good on ya; it's important to be honest with yourself. There are many more important ways to spend your time as a professional writer.]

IF you dive into the social media community, religiously divide your time (and your accounts) between personal and business chatter. Your site serves as a “landing page” for all other social media and web activity. Never lose sight of the directive that all the time you spend sending email blasts, tweeting, scanning relevant blogs, and ignoring virtual games serves one purpose only: to direct readers to your website.

Author’s Website: But wait, there’s more!

Friday, July 9th, 2010

Whether working with a major house or self publishing, an author today must maintain a website. Having a professional online presence is as standard as having a sales sheet and a business card. But the old (that is, more than two years ago) expectation that a website can be just a glorified billboard is obsolete thinking. What can or should an author-and-book website do for an author now?

First, the site does serve as a sales tool, but only if it is a dynamic tool where reviews and endorsements are added on the fly and news about you and your book is kept current.

Your site serves as a “landing page” for all other social media and web activity. Never lose sight of the directive that all the time you spend sending email blasts, tweeting, scanning relevant blogs, and ignoring virtual games on Facebook serves one purpose only: to direct readers to your website.

You can’t fit everything want to grab people with into posts and email, or even fliers and mailers. Send your potential fans to your site, where you can wow them with rich content. In other words, include your URL on everything. Then give people good reasons to come back.

There are no finished books, only deadlines. So what to do with that great extra chapter or the appendix that got cut? You site is where you give readers something more than the material in the book. If it’s fiction, you can tell side stories about the characters or explore your world. Any nonfiction work will have updates and additional resources to provide. Often the best way to sell something is to give it away. Your site visitors will gravitate toward free excerpts and sample chapters from upcoming titles.

You will be told your website is where you can engage your readers. That sounds good, but can it really be done? Yes. People are hungry for the author-reader connection. Readership loyalty is not a thing of the past; indeed, the interactive media you are using right now has ushered in an age of reader participation never imagined before. Integrate a blog on the themes of the book and write riffs on highlights from the book, keeping it fresh in context of current event and your life. (For example, see Grace and Tranquility.) Respond to comments. Join online discussions elsewhere on the Web. Review other relevant books. Be creative with it.

If you have published several books, your site evolves into the primary stage where you tie your work together, where you integrate and relate the arc of your writing to your larger vision. If your books are an actual series, make sure your site evenly represents the whole series and always highlights the latest. (See a new one set up for more in a series: The Wine Seeker’s Guides.)

No book is a print-only instrument anymore. You are not two-dimensional, and neither is your book. You site should carry podcasts, video interviews, and candid author images. Include links to videos and other multimedia sites. Keep vigilant for content that could augment your story, then find ways to draw new readers to you with it.

More than ever, readers want—and will soon expect—to feel like they know  and are interacting with the author, or that they can in some manner participate in the book. So put a personal face on your author persona  that reveals more than just the dust-jacket copy.  Use this amazing interactive medium to let your readers feel like they are part of your story. That’s what good storytelling has always been.

How Will Your Audience Find You?

Friday, December 18th, 2009

Authors—especially those writing in support of a cause or as part of a business—recognize that publishing a blog keeps the interest high and grows the audience. Fortunately, if you’ve written an entire book, you already have a ton of material to draw upon for those blog posts, just by adding new examples, catching a news peg, or exploring new angles. Yet, no way around it, maintaining a blog is a significant amount of work and a long-haul commitment. To make it worth it for you, how will new readers locate you in cyberspace?

For book authors, readers will find their way to your blog through three primary avenues:

Author or Book Search. They heard you speak or saw a reference to a book of interest—yours. So they got your address directly from you, or they “googled” you or your book title. These readers will want to find you quickly and get drawn into your stream with blog, video, and news. These are your dearest friends! These readers will share what they find on your site with others, add comments on your blog, provide honest feedback, and buy your next book. Woo them, offer them free previews, get their email addresses. Friend them on Facebook. Engage them personally online to the extent possible.

Social Media Hook. You captured their attention with a blog reply on a related site or a comment in a Facebook group. Perhaps one of your witty Twitter rejoinders won them over. Even better if someone they respect posted a link to your online presence. These are your soon-to-be best friends. Draw them in with timely content within the theme that caught their eyes. Keep up that consistent online persona and message. If possible, find out where they heard about you, so you can turn more of your time and resources that direction.

Direct Search on Subject. Someone who searched the Internet on a term that leads to you may bring you a whole new audience. If your website or blog supplies answers and fulfills the promise of your expertise, you’ve won a new fan who will dig deep into your work. It is worth being diligent and technically savvy about search engine optimization (SEO) in order to make sure these readers can find you. The tricky aspect is that initially you don’t know for sure what the best search terms will be. Make sure your SEO analytics tell you how and why people are finding you.

However your audience finds you, the work of keeping them engaged is never-ending. Today, many of your potential raving fans have browsing attention spans that don’t run past 140 characters or a ninety-second video. Draw them into your blog with deeper content laid down like breadcrumbs in the forest leading to articles. Catch them with surprises on your site, such as a humorous video or a related game. Develop a resource page to browse that may draw them back. Above all, respond to comments and keep promises.

In short, getting a book published is easier than ever, but being an author is not a single accomplishment: When your audience finds you, it is the beginning of a dynamic, ongoing conversation.

 How Will Your Audience Find You?

Writing for Vision AND Sales

Friday, November 20th, 2009

At a recent gathering of social entrepreneurs, marketing icon Mark Victor Hansen asked how many in the audience were writing or planning to write a book. Every hand in the room went up. These folks are working for peace in the Middle East, replanting Amazon rainforests, and helping the homeless in the Southwest. They sustain these efforts through business ventures. So the books they are writing will champion their social and environmental causes with passion and compelling detail, of course—but they must also promote their products.

Are you among the social enterprise writers? Here are five writing tips for business leaders/authors balancing people, planet, and profit:

Write to your audience. (Yes, you’ve heard this from me before.) Remember, you cannot reach everybody; you are trying to sell to your Tribe, or those on the edge of the camp circle. Who are those people? Are they mostly women? Men? What age range? Identify those who may not only resonate with your mission but can also be your perfect prospects. Write to them.

Keep it personal while you relate your work to the universal themes. Your unique story, your distinct voice, will captivate your audience. An impersonal manifesto, even though well-intentioned, will only illicit a passive nod. Have faith that your audience wants to make a positive impact on the world too, and you, personally, are a role model. They will buy your product or service out of conviction and loyalty, and that defines the new economy.

Keep the old adage in mind: Facts tell but stories sell. People love to read stories. Gaining new customers and supporters to the cause is often just a matter of telling a great story.

Get endorsements. Put great effort into compiling the best possible testimonials, examples, and social validation. Be sensitive that people who may be your best supporters are constantly bombarded with green-washing and spin. They rightly fear being ripped off or over-sold. Take away their fear by proving that what you offer is solid and proven.

People love to buy, but hate to be sold. If you tell your unique story to a sympathetic audience and convince them of both the value and the service of your work, you will invoke a desire to buy. No sales pitch required; only a “please join us now,” an honest call to action.

Above all, get your thoughts written down, polish the words later, then make the commitment to share them with a world that so badly needs you.

“Don’t think it, ink it.” ~Mark Victor Hansen

 Writing for Vision AND Sales

Writing a Book to Grow Your Business

Friday, November 13th, 2009

Stephanie Chandler hosts the Small Business Growth Strategies blog. She is an author of several business and marketing books.

I’m reblogging (like RT on Twitter?) her blogtalkradio interview because it touches on so many points I also make about your book serving as your best business card.

“I had a fun interview this morning with Jon Hansen on his PI Window on Business radio show. We discussed how writing a book can be a powerful tool for building your brand and your business. If you want to impress clients, book speaking engagements, attract the media, charge higher rates and build credibility, a book is a wonderful way to make it all happen. You can listen to the show below…”

bT*xJmx*PTEyNTgxNTU5NzM*MzUmcHQ9MTI1ODE1NTk4NTE2OSZwPTQ1MDk3MiZkPSZnPTImbz1hODcxZTUzYjhhZGU*ZTY5OGVmMWMzNTIyMDU4NDlhZiZvZj*w Writing a Book to Grow Your Business

Sorry about the prelude of Jon Hansen’s commercial, but kudos to him for setting an excellent online radio host example.

Testing Your Book Idea

Friday, October 16th, 2009

You’ve caught the fever to write a book. Great! Or at least you have set yourself the goal and you have a vision—clear or a bit fuzzy—of what your book could be. Your business or personal audience keeps suggesting that you put your message into a book, as if you hadn’t thought of that. All the consultants say you should write a book to establish yourself. You’ve had people close to you encourage you in the effort. You have done your brainstorming and scribbling and the “High Concept” has taken root in your imagination.

Now it is time to run your idea through the refiner’s fire. (Cue the sound of a furnace igniting.)

Who is your audience? Every author who has worked with me knows this is always the first question I ask. It is not a simple question to answer! Will your book idea grab the individuals and groups you want to reach? Can you identify that audience clearly enough to attach real numbers to it? Is that audience large enough to make the monstrous effort of writing a book worth the effort? Do you imagine you can reach that audience, or do your have concrete-paved access to the audience? If not, market analysis is more important than writing at this moment—it might save you months of work.

How original is the idea? As there is nothing new under the sun, how original is your approach to the idea? Is there too much writing already on the subject so that you are following a dusty trend? Is there a lot of human interest in it, connecting the idea far beyond yourself? Have you read “your” idea other places? Probably yes, so is your approach honestly fresh, powerful, and creative enough to stand on its own? This inquiry requires brutal honesty with yourself.

Can you write it? I mean, can you manage an entire book of it? Have you already written the magazine articles (certainly the blog posts) on the big ideas—with relative ease? But is the formal literature on the subject sufficient but not too arcane? Can you reach the people you will need to interview, and will you? Do you have a reliable grip on the subject so the highlights and best anecdotes already feel familiar in your hands? That is not to say getting your message onto the page won’t still be like the proverbial pulling of teeth.

Is the time right for your idea? Is it just beginning to be talked about? Or, is your approach potentially in great demand? Take care to not tie your book heavily to a current event, trend, or person. Whatever or whoever it is will be yesterday’s news before the ink dries or the pixels hit the wires. Ask yourself (and perhaps your loved ones) whether the time is right for you, personally, in your life and career. If you are reading this, good chance the answer to this one is, “yes.” But be clear about your commitment.

How important is the idea to you? Can you see yourself spending one to five years of your life obsessed with it? Is it an idea you will be able to tirelessly carry as a banner long after you’ve declared the manuscript finished? (There are ideas that need to be shared; there are also many ideas that only need to be expressed for oneself, then shelved.) Will the material fascinate you next year?

Ultimately, there may be only one burning question to answer: Is the idea so important to you that your passion for it will  overflow to your audience? In other words, must write it, no matter what?

If your idea and your fortitude survived all this, then get to work! All writers of all time stand approvingly over your shoulder blessing you with silent, steady, sacred encouragement.

The Internet as Kiva

Friday, August 14th, 2009

I lived for three years in and around Santa Fe, New Mexico. And I’ve explored the Southwest extensively, especially around the ancient Anasazi sites. The names alone conjure towering sandstone bluffs, hard lines and vast spaces, the mystical close by and our unforgiven but blessed little place in it: Canyon de Chelly, Betatakin, Hovenweep.

One of the central features of the ancient and modern Pueblo peoples’ communities is the kiva, an underground room used for ceremonial and communal purposes. A visitor, even a city-bred white kid, stepping into a ruin or a reconstruction of a kiva cannot help but feel the power contained in the space.

One of the unprecedented and wholly unanticipated benefits of the Internet today is its ability to serve some of the roles of a kiva for tribes scattered across lands and societies.

Find your tribe’s kiva online, and you can share your deepest insights and lightest joys with those who are intimately connected to your world, whether or not you’ve ever met or even live in the same country. As a writer, teacher, or shaman, you can tell your best stories in the smoky, digital dark.

When you gather the tribe in your kiva online—be it forum, social net, video channel, or twibe—you can re-imagine your world. The equivalent of passing down the timeless myths that hold an ancient society together, your visions, brainstorms, business plans, campaigns, and collections, especially among those raising voices about environmental and social justice, are redefining our interconnections, politics, and arts.

The kiva is a place for initiation. A traditional initiation marks a transition to a place of greater responsibility in life, knits people together, renews family, and carries an individual toward interdependence with a larger whole. When we all watch a girl die during a protest in Iran, is that not an initiation for us? To turn it around, on September 21, we will celebrate The International Day of Peace, a United Nations-sponsored global holiday to highlight efforts to end conflict and promote peace. We can expect (and help) the event/idea/news/art/celebration to roll out to millions of people through the social media web like never before, like a worldwide initiation ceremony.

This thing we call the Internet allows teachers and storytellers to connect directly with their audience in the kiva again. It brings new tribes together to redefine their world, where every member has an equal voice. And it has become a place of initiation without time or space constraints opening us to new ideas and possibilities.

The New Media Landscape for Authors

Saturday, August 8th, 2009

The Internet is the first medium in history that has native support for groups and conversation at the same time.  —Clay Shirky

Authors need to think long and hard about this evolutionary shift in the publishing landscape.

Shirky explains the fundamental limitations of twentieth-century communication technologies: what was good at conversation was no good at creating groups (telephones). And what was good at reaching groups (“whether broadcasting tower or printing press”) was no good at conversation.

Likewise, in traditional publishing a book flowed laboriously from the author through a publishing house, distributors, wholesalers, and retailers to readers. The conversation about it flowed through reviewers in newspapers and magazines, perhaps with buzz on radio and television. Publicity therefore focused on attracting the attention of “The Media,” considered an ally and adversary.

That is so last century, my friends.

Not only is media becoming increasingly interactive, one vehicle is becoming the carrier for all other media. All other media, including books, and what books are becoming.

How does this evolution affect authors today? Consider this scenario, an author’s dream:

Suppose I am a reasonably computer-savvy reader who gets excited about your work. If I am within cell-phone service range and I have a Kindle, I can download your book instantly. If I want to ask you a question, I can friend you on Facebook or comment on your blog. If you say something I find exciting, I can share it with a host of interested people on Twitter, who may in turn retweet links to your work exponentially. If I want to establish a professional connection to you, we can share a group on LinkedIn. If you have videos of your presentations, I’ll find them on YouTube. And if I want to gather an entire worldwide distributed community to explore your ideas as presented in your book, I can launch a Ning site in an afternoon that manages members, forums, photos, videos, events, groups, and blogs.

I am just one of your readers, but now I am also your publicist and collaborator.

As an author with a message to share, wouldn’t you do everything in your power to attract, empower, and inspire such a reader?

The caveat is that social media gives you unprecedented power to convene your supporters—but does not allow you to control your supporters. The good news is the single professional book reviewer may no longer make or break your success. The bad news is that thousands of amateur reviewers may weigh in with their uninformed opinions instead. The question for authors is not how to avoid the new landscape, but how to thrive in it.

Clay Shirky: How social media can make history

Religion Books Resurrected

Friday, July 31st, 2009

Lynn Garrett, long-time tracker and editor of the religion category for Publishers Weekly, made some interesting observations about her turf in the 7/27/2009 issue.

The upshot of sales statistics is that the numbers are way down, even for the major players in the field-a 10% drop for 2008 and a projected decline of 4% for 2009. For small presses, I suspect a frightful and more accurate chart could be drawn just based on publishers that shut down vs. survivors.

Garrett says, “What is happening to religion book sales is what has happened to all of us—the economy.”

Of course. But, I think Garrett is closer to the pulse when she acknowledges that we are between mega-bestseller seasons, such as those that powered the 1990s.

“Early in that decade, it was The Celestine Prophecy, Embraced by the Light and Conversations with God,” Garrett notes. “Then, when evangelical Christian books flowed into the mainstream, came the juggernauts: The Purpose-Driven Life, Left Behind, The Prayer of Jabez—all of which ended up selling 20 million-40+-million copies and skewed sales stats for years.”

Every pastor wanting to grow a congregation dreams of being the next Rick Warren. Reality-check time, as in Christians vs. lions. However, great potential remains for pastor-authors and novelists to bring a fresh perspective and vision to niche markets, and thereby do very well—though not again at the level of phenomenon for a while. The market does appear to run in waves: I can look at my father’s bookshelf to see a previous wave of pastor-authors who headlined the self-help field in the 1970s.

“Maybe the bloated sales of The Purpose-Driven Life et al. were like the stratospheric real estate values and Wall Street bonuses-signs of irrationally exuberant times, gone for now, may be gone for good,” predicts Garrett.

The next wave will rise from word-of-mouth (of Tweet?) up through the social media sea. The marketing trawlers that drove the previous bestsellers will not be trusted by seekers and readers. That bodes well for small presses, who have a better chance now at catching the big ones.

whitecloud logo 150p blue Religion Books ResurrectedGarrett reminds us, “The big books, the culture changers, come out of nowhere, unexpected and unduplicatable. Some author somewhere has to write something that strikes a mysterious chord in the souls of millions of readers. The wonderful thing about books is, that could happen anytime.”

Obviously, I would sure like the next one to be a White Cloud Press title.

Media Prep for Authors, Part Two

Tuesday, July 28th, 2009

Authors committed to the long slog of getting steady media attention can benefit from reviewing this second half-dozen media-savvy fundamentals.

7. Respond promptly. Whether the interview request comes from print, radio, TV, or blog, almost certainly the deadline is tight. Even if circumstance makes it impossible for you to put in an appearance or grant that interview, still reply quickly. Reporters are fishing: if there is no response at all, or it comes too late, they won’t come back. They only call busy people, so they understand. If you reply, the boat may come back around.

8. Follow up. Yes, the toughest habit of all. Send thank you notes to the hosts of speaking engagements. Be sure to get and use contact information for every media host and journalist who interviews you, so you can thank them, send an additional news peg or topic hook (hint!), and offer to speak on future occasions. When a journalist gets a good interview from you, chances are high you will be considered a valuable resource for other stories.

9. Be consistent with your image. Methodically review your marketing materials to be sure they reflect the image and “voice” you intend to project. Don’t let any piece get old or obsolete. As you experiment with new media, such as a YouTube video, or new web pages, consciously link these reflections of your professional self to your deliberate public presence. Public relations professionals get the big bucks for ensuring this consistency, but your own editorial eye will do the job.

10. Be around. Participate in social and civic activities. Meet other authors and give freely of your experience, helping them promote their work. What goes around comes around, now more than ever. Also, learn the basics of online social networking so everyone can find you. Get help landing high on a Google search for your name, book title, and best keywords.

11. Keep it fresh. As dogs can smell fear, audiences can smell apathy. So mix it up. Try something new. Use different excerpts from your work, if only so you don’t get bored with it. Find those new angles and tie-ins. Go after new and better endorsements. Team with another expert in your field. Even better, team with someone who disagrees with you. Then, write the new edition or sequel.

12. Listen to your audience, and sell the benefits. The features of your book are not the story. Chances are, your own story is not the story. The inspiration, insight, entertainment, hope for love and prosperity you bring to your audience—these are the benefits, and these are the points of your message to drive home, every time.