Archive for June, 2009

A Tour of the Amazon Empire

Tuesday, June 30th, 2009

Recently, Amazon founder Jeff Bezos has been appearing in feature articles that inevitably place him beside Apple’s Steve Jobs for introducing game-changing technologies and for visionary tenacity. It is a fair comparison. But should we also be comparing Amazon.com’s hunger to the market-domination strategies of Microsoft?

Most self-publishing authors and small presses are not yet aware of the full breadth of Amazon’s reach into the content-publishing world. Let me offer a quick tour:

Amazon.com (but you have it bookmarked, no doubt)
Books, music, and anything else for sale online
The site went live in July 1995. “They’re the dominant online retailer. Publishers really aren’t in the position to argue. Or to fight back,” says Jim Milliot, business and new director at Publishers Weekly (Time, June 22, 2009)

The Kindle has been on the market only eighteen months, but 275,000 titles are available. The Kindle brought us to a tipping point of e-reader acceptance in the market.

BookSurge
Print-on-Demand (POD) service
“BookSurge offers complete publishing, inventory-free fulfillment and online distribution services for independent publishing.” Naturally, they emphasize that titles published through BookSurge are offered with in-stock availability on Amazon.com. Because of its direct pipeline to online retail, all other POD services have to jockey for market share against the prime position BookSurge holds on the field. Booksurge was acquired by Amazon in April 2005.

CreateSpace
Self publishing multimedia servicecsp logo medium1 A Tour of the Amazon Empire
CreateSpace is a shopping-cart service that offers an avenue to keep books, CDs, and DVDs available on demand to Amazon.com and other sales channels. It would be easy for me, the owner of a custom book production service, to scoff at the “free Cover Creator” and question whether a shiny label allows an amateur to produce and market a “retail-ready” DVD. However, CreatSpace knows that the customer base believes it is important for the homebrew CDs to come in “high-grade jewel cases.” After all, to make it possible for anyone to publish works in multiple media formats, a simple process and quick makeovers are not to be mocked or shunned. It’s a brilliantly layered system. These services are essential to the new ecosystem of publishing, which also generates tens of thousands of worthless YouTube videos but a good percentage of artful ones.

Audible.com
audiobooks
With more than 60,000 titles available, Audible.com is a leader among audiobook companies. From iPod to Blackberry to a long list of audio listening devices you’ve never heard of, they make sure files can be streamed from whatever toy you have. The AudibleAir allows content downloads to a mobile phone. Amazon acquired Audible Inc. in Jan 2008.

AbeBooks
Used books retailer
Like a massive clearinghouse, the site offers avenues to fined rare books and collector’s editions, or any title, with international reach. A section is devoted to moving textbooks. They claim, “More than 110 million new, used, rare, and out-of-print books are offered for sale through the AbeBooks websites from thousands of booksellers around the world.” Always dreamed of running your own bookstore but knew a brick-and-mortar store would not survive? Launch your own online store through this system. Amazon.com acquired Abebooks in August 2008.

pt ag684 pk dow 20071019164824 A Tour of the Amazon EmpireShelfari
A social network for book lovers
Using the popular community-building tools familiar to Facebook users, Shelfari offers group discussions, book ratings, subject searches and a blog. This is a reader group on social-media steroids. Shelfari was launched in October 2006 and was acquired by Amazon.com in August 2008.

Stanza for iPhone
iPhone app
Stanza is a free application for the iPhone and iPod Touch. Developed by Lexcycle, it does indeed put an entire library in your pocket. In December 2008, the company announced more than one million users had downloaded Stanza in six months. Tracking this technology gets really interesting when you see the iPhone competing with the Kindle as an e-reader. What’s next? Amazon.com acquired Lexcycle in April 2009.

Amazon Encore
Print publishing service
Amazon will use its unparalleled market data from customer reviews to select overlooked titles then re-introduce the books through marketing support and distribution into multiple channels and formats through the services listed above. Authors take note: those customer reviews may be even more important than you thought. Encore was introduced in May 2009.

 A Tour of the Amazon EmpireIn the cover story for the July/August issue of Fast Company magazine, Adam L. Penenberg describes how Amazon is dominating this publishing ecosystem and speculates on the future morphology of books. He points out the growing threat to traditional publishers, noting, “Amazon could phase them out completely, treating them as the ultimate middlemen orphaned by a new technology.”

Joe Wikert at O’Reilly Media reviewed the article and replies, “Forget about Amazon. Any publisher that isn’t already worried about this in general is asleep at the wheel. With all the great self-publishing services out there and the ever-growing importance of social media and author platforms it’s crucial for all publishers to determine the value they add to the ecosystem.”

Obviously, I’m not the only one watching the industry from the perspective of social ecology and evolution. Survival has always been about defining and defending a niche. Adapt, or go extinct. Traditional publishing models look so Carboniferous now.

“What’s very dangerous,” said Bezos, “is not to evolve.”

5 Questions for Writers to Ask Themselves

Friday, June 26th, 2009

From the moment we crawl out of bed in the morning, we are constantly asking ourselves questions. Which cereal to pour? Is the kid really sick, or faking it? Americano or latte? Does she want me to fix this or does she only need me to listen? Just as there are always questions to resolve to get you through the day, there are questions to ask when (or before) you sit down to write. Whether you are faced with a blog post, a feature article, a love letter, or a novel, take a deep breath and answer these five questions:

Who is your audience, exactly? This is always the first question I ask an author. “Everyone,” is never an acceptable answer. Be as specific as possible. “My blog audience.” Not so good. How well do you know them? “The technical neophytes following my blog right now.” Not bad. “The twenty-something female wannabe social-media beginner who only has 12 followers on Twitter so far.” Better. Hint: Be honest with yourself.

What’s the take-home message? In science writing, we called it the “nut graf.” It’s the kernel or core message; that single idea from which the outline and your presentation grows. It’s your thesis, the line you would choose for a pull quote. If you are writing a presentation, it’s your elevator pitch. Get this message defined as precisely and concisely as possible, and the rest of the work will flow easily.

What more do I need to know before I can present my idea clearly? Do not be afraid of research, nor be so smug to think the story you know so well never needs an update or some new sparkle. At worst, your facts may be dated. At best, a new vignette or startling example will slam your paragraphs in order for you, like having your muse whispering in your ear.

What style is most appropriate and effective? This question is not asked often enough with audience and strategy in mind. Is a clipped style best for the message? Or, considering how you want to emotionally engage your audience, capture their hearts with your insights, and exhort them to take action, perhaps a literary style suits the job better? You get the idea. Your “voice” is a tool that can build any kind of house, so chose the design before you lay the foundation.

Lastly, I recommend always asking this critical question: Did I get in, get the job done, and get out like a master thief? You want to be accurate, concise, effective, and entertaining, then make a clean escape. Stop writing when your audience has gotten enough.

The Evolution of Publishing

Tuesday, June 23rd, 2009

The words of my book nothing, the drift of it every thing,
A book separate, not link’d with the rest nor felt by the intellect,
But you ye untold latencies will thrill to every page.
– Walt Whitman, 1865

With these words, we are launching a new blog devoted to providing writer’s resources and exploring the evolution of publishing. Join us for a lively conversation! What topics would you like to see us cover?

Full disclosure: I am not a certified publishing or marketing guru—since “guru” implies miraculous results and wisdom. However, I do know a great deal about building good books. I am a practicing professional writer, editor, production manager, and publisher. Like an ecologist, I see the connections between diverse subjects, ideas, and resources throughout the vast Internet environment. And I remain an unabashed idealist in the face of multimedia information overload, believing still that well-crafted, passionate words can and will help make your dreams come true and in the long haul save the world.

Even the definition of “publishing” is evolving. The DNA of publishing is adapting to comprise authors and audience, production and marketing, the message and the media. Writing and publishing are dramatically evolving before our eyes in four fundamental ways:

I. Traditional publishing is dead. The first metaphor that comes to mind is King Kong. He is enormous, powerful, and dangerous. He is also a romantic, and he knows he is the last of his kind, that he is already extinct. We are now witnessing the melodramatic fall of Traditional Publishing – the old industry known for its domination by a handful of monster-sized corporations; large, risky print runs; thousands of great titles serving only as background wallpaper to feature big-name bestsellers; authors begging for scraps at publisher’s doors; and small presses helpless to be heard through the marketing din. Old-school publishing shares ol’ Kong’s fate. Only the publishers and their authors who can adapt and evolve will survive.

Let’s share an open and opinionated conversation about the evolution of publishing as we are experiencing it this moment. News of traditional dinosaurs falling (return policies), new traditions and innovations (ebook apps), love of sweetly musty books (enduring comforts), and tracking the debate throughout the realm.

II. We can be storytellers and teachers interacting directly with our audience and students again.
Not so long ago, an author fought an arcane system to get published at all. A writer had to woo an agent or editor to score that mythic contract and see words in print with distribution and publicity attached. Next, the author struggled to find and attract an audience, even after publication.

While competition for the blockbuster book deal is tougher than ever, if an author’s main goal is to share a message and a story, now the goal is at hand. The audience may be only a Google-search away. Self-publishing, social media, and multimedia technologies bring us back to the campfire circle, onto the plaza, into the kiva together again.

Here we’ll connect/reconnect with our audience. We’ll find them and seduce them. We can invoke the storyteller muse, unafraid of Web 2.0 opportunities. And let’s remember our teachers who enthralled us and learn to do the same for others.

III. Writing is still a refined craft, and publishing is still a difficult business.
Here, at least, no one will argue with the basic premise. Yet, when anyone can publish what they write, face it folks, a lot of crap gets published. And when everyone fashions themselves publishers, the merciless mathematics of business will crush a lot of dreams. Though the platforms and demographics and scope of publishing are rapidly changing, success in the business of publishing—whether individual author, small press, or major house—requires new resources, best practices, and, as always, fierce stamina.

We can share the never-ending quest for better writing together. Bring us inspiration from the masters, and join in the perspiration of the wordsmith work. Take your business savvy to a higher level with links, tips, news, and networks. Then, we have to be a nimble new species to survive the changing habitats of production, presentation, and promotion of our publishing endeavors.

IV. More than ever, writers and publishers need to collaborate and share resources. With the advent of decentralized publishing and the growth of social media, authors can and must interact directly with other authors and audiences. We all  benefit from sharing resources—the living search engine called Twitter is a dynamic example. Writers and publishers need to raise the barn together more than ever before. How else can we keep up with the evolution of the market, the needs of the audience, and the magic of the words?

A primary mission of this blog and the Confluence Book Services site is to provide an ever-burgeoning bucket for author and publisher resources. Check back often, contribute where you can.

Thus, The Evolution of Publishing as the theme for this blog. I hope to distill and share what I have learned and continue to discover about the publishing endeavor. These four topics weave an integrated mandala together.  And I trust that this theme will lead us ever deeper into a lively, interactive, provocative, celebratory, and inspiring conversation. You are warmly invited to join me!